Privacy Policy
Last updated: January 1, 2026
1. Information We Collect
We collect information you provide directly to us, such as when you create an account, make a purchase, subscribe to our newsletter, or contact us for support. This information may include your name, email address, postal address, phone number, and payment information.
2. How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders
- Send you order confirmations and shipping updates
- Respond to your questions and support requests
- Send you marketing communications (with your consent)
- Improve our products and services
- Comply with legal obligations
3. Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information with service providers who assist us in operating our website, conducting our business, or servicing you, as long as they agree to keep this information confidential.
4. Cookies and Tracking
We use cookies and similar tracking technologies to track activity on our website and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.
5. Data Security
We implement appropriate security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information. All payment transactions are encrypted using SSL technology.
6. Your Rights
You have the right to access, update, or delete your personal information. You may also opt out of receiving marketing communications at any time by clicking the unsubscribe link in our emails or by contacting us directly.
7. Contact Us
If you have any questions about this Privacy Policy, please contact us at privacy@cozhaven.com or write to us at: Cozhaven Inc., 123 Design District Blvd, Mississauga, ON L5B 2C9, Canada.