Shipping &
Returns
Fast, free, and convenient delivery to your doorstep.
Free Shipping
On every order, no minimum required. Across Canada and the US.
Modular Packaging
Ships in easy-carry boxes that fit through any door.
30-Day Returns
Try it risk-free. Free pickup if you're not in love.
Fast Processing
Orders ship within 24-48 hours with full tracking.
Delivery Times
Express shipping available for an additional fee at checkout.
Return Policy
30-Day Trial
Live with your Cozhaven furniture for 30 days. If you're not completely satisfied, we'll arrange a free pickup and give you a full refund. No questions asked, no hidden fees.
- Free return pickup anywhere in Canada
- Full refund within 5-7 business days
- Original packaging not required
Eligibility
- Condition: Items must be in original, undamaged condition.
- Timeline: Return window starts from date of delivery.
- Custom Orders: May be subject to a 15% restocking fee.
- Fabric Swatches: Non-returnable due to sanitary reasons.
How to Return
Initiate Online
Log into your account or contact support with your order number.
Schedule Pickup
We'll send a carrier to your address at a time that works for you.
Get Refunded
Once received, your refund is processed within 5-7 business days.
Questions About Delivery?
Our support team is happy to help with any shipping concerns.